The first step in commissioning your hat or headpiece is to make an appointment by emailing Suzette Art Couture at firstname.lastname@example.org to discuss your requirements.
Come and visit Suzette Art Couture by getting in touch via email. We can do appointments by Skype, Zoom.
1. What happens during the consultant?
Appointments usually last about an hour and you can view sample shapes and current season’s collection. We can design and create the hat for you. All our hats and headpieces are hand made to the highest standard and fabrics can be dyed for custom orders.
2. How long does it take to make my hat?
Each order will take up to 1-3 weeks to create depending on the design and style, so please allow plenty of time to ensure we can create the hat for you. Should you require something sooner, we will do our best to accommodate.
A deposit of 50% is requested once the order is placed and then the final balance is due when finished.
Hat size is based on the circumference of the head. In order to determine your proper hat size, you must take a measurement of your head.
Using a tape measure, measure your head about one-half inch above your eyebrows where your hat will rest. Be certain that the tape measure is straight, not twisted. Alternatively, you can use piece of string to measure your head, and then measure the length of the string with a ruler. If you are not certain about size, or are between sizes, buy the larger size.
Use the chart below to determine your hat size based on the measurement you take.
CLEANING & CARE
1. How do I clean and care for my felt velour / beaver hat?
Remove dust and loose dirt with a soft brush, starting at the left side of the hat and brushing counter clockwise. A lint roll brush works too. If your hat gets wet, shake off the excess water. This will allow the hat to dry naturally. If you follow these important instructions your hat will last a lifetime.
2. How do I clean and care for wool felt beret.
Beret is washable in lukewarm water, dry flat and light ironing.
3. How do I clean and care for my straw hat?
Remove dust and loose dirt with a soft brush, starting at the left side of the hat and brushing counter-clockwise. If you need to remove something sticky, we recommend a small wet cloth and dab with water. Do not expose the hat to heat and water. This can cause the material to shrink.