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Privacy Policy

OVERVIEW

This privacy policy has been compiled to better serve those who are concerned with how there 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

COLLECTING INFORMATION AND HOW WE USE IT

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways that personalize your experience and to allow us to deliver the best type of content and product offerings and improving our website in order to better serve you. We may use your information to administer a contest, promotion, survey or other site feature. We will use your information to quickly process your transactions and send periodic emails regarding your order or other products and services.

HOW DO WE PROTECT YOUR INFORMATION?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

WHY WE USE COOKIES?

A cookie is a piece of information that is stored by your computer's hard drive by your web browser which tracks your movements within websites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish. We use cookies to Help remember and process the items in the shopping cart. Understand and save user's preferences for future visits. Keep track of advertisements. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

THIRD - PARTY DISCLOSURE

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

GOOGLE

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We have not enabled Google AdSense on our site but we may do so in the future.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CAN SPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at the instructions at the bottom of each email. We will promptly remove you from all correspondence.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sac@suzetteartcouture.com.

Sizing & Fitting

HOW TO DETERMINE HEAD SIZE

Hat size is based on the circumference of the head. In order to determine your proper hat size, you must take a measurement of your head.

Using a tape measure, measure your head about one-half inch above your eyebrows where your hat will rest. Be certain that the tape measure is straight, not twisted. Alternatively, you can use piece of string to measure your head, and then measure the length of the string with a ruler. If you are not certain about size, or are between sizes, buy the larger size.

Use the chart below to determine your hat size based on the measurement you take.

Please understand that hats are like other apparel in that sizes can vary from one style to another. If your measurement falls between sizes, choose the next largest size.

CLEANING & CARE

1. How do I clean and care for my felt velour / beaver hat?

Remove dust and loose dirt with a soft brush, starting at the left side of the hat and brushing counter clockwise. A lint roll brush works too. If your hat gets wet, shake off the excess water. This will allow the hat to dry naturally.  If you follow these important instructions your hat will last a lifetime.

2. How do I clean and care for wool felt beret.

Beret is washable in lukewarm water, dry flat and light ironing.

 

3. How do I clean and care for my straw hat?

Remove dust and loose dirt with a soft brush, starting at the left side of the hat and brushing counter-clockwise. If you need to remove something sticky, we recommend a small wet cloth and dab with water. Do not expose the hat to heat and water. This can cause the material to shrink.